Emanio, Inc announces new on-line support portal for EDI software customers

Released on = April 30, 2007, 11:42 am

Press Release Author = Blane Perun/Emanio

Industry = Software

Press Release Summary = Emanio, Inc. provides new ways for owners of its EDI
software to interact with EMANIO via an on-line Customer Care Portal.

Press Release Body = Berkeley, California April 30, 2007 -- EMANIO, Inc. - a leading
provider of Data Integration (DI) and Electronic Data Interchange (EDI) applications
announced today the availability of its on-line Customer Care Portal. EMANIO
customers can for the first time access EMANIO's support department by using
web-based access.

"Giving our customers the ability to interact with us via the web has always been
important to us," said EMANIO CEO KG Charles-Harris. "Our customers have always been
able to use e-mail to generate support incidents with us; now however they have the
option of signing up for a dedicated support portal that will allow them to log and
manage all their support cases," continued Mr. Charles-Harris.

In addition, EMANIO customers will have an abundant supply of tools and self-help
literature, including white papers and how-to video recordings, to help them in
their daily activities. This will be a significant boost to EMANIO's Customer Care
offering, which the company has been developing during the past year.

EMANIO's support portal allows customers to create cases, manage case status and
exchange data with EMANIO's support team using a web-based system. EMANIO customers
will be given access to the Support Section of Customers Care Portal on a as
requested basis or as part of its recently announced Preferred support package.
EMANIO Customers can inquire about access to the support portal by contacting EMANIO
support or EMANIO sales at (510) 849-9300 or by sending an e-mail to
sales@emanio.com.

About EMANIO:
EMANIO was founded in 1994 and has operations across the United States and in
Europe. The company helps organizations solve business requirements through
analysis, technology and services, and eMessaging through EDI / XML, ASN /
bar-coding solutions, and data integration.

In 1995, EMANIO was the first company to send EDI messages over the Internet and
integrate these into backend ERP and Supply Chain Management systems through a
single visual tool. With over 17,000 customers, EMANIO provides a broad line of
global trading community B2B software and data integration solutions services for
supplier and customer e-commerce connection and interaction. In 2002, EMANIO
acquired Trading Partner® and OnCall*EDI® from Mercator Software.

###

© 2006 EMANIO Incorporated. All rights reserved. EMANIO, the EMANIO logo, EMANIO
TradingPartner and TradingPartner Integrator are either registered trademarks or
trademarks of EMANIO Incorporated in the United States and/or other countries. All
other trademarks are the property of their respective owners.


Web Site = http://www.emanio.com

Contact Details = EMANIO - HQ
832 Bancroft Way
Berkeley, CA 94710
(510) 849-9300

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